Executive Leadership by Jonas Vernon Ng
(mobile) 312-860-9376
Executive Leadership by Jonas Vernon Ng
(mobile) 312-860-9376
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Career Path and Accolades
Professional Experience
KEYBANK, Cleveland, OH 2018-Present
Sr Director Tech/Business Optimization, Real Estate Capital 2025-Present
As part of my career path at KeyBank, I lead the AI, Tech, Data, and Analytics strategy for the most profitable business unit.
Head of Strategy, Fintech Engineering 2024-2025
In my role, I drove the exploration, implementation, and scaling of Fintech capabilities broadly across KeyBank, focusing on innovation in digital marketing strategies.
COO, Laurel Road 2022-2024
I oversaw Credit, Underwriting, Operations/Servicing, Q/C, and Risk Management for Key's fast-growing Fintech division catering to healthcare professionals, showcasing my leadership style in managing diverse teams.
Head of Commercial Digital 2021-2022
I managed a $10MM tech budget while leading a team of 20 Digital Product Owners who drove the strategic direction of digital properties for KeyBank’s Commercial Banking and Payments businesses. Additionally, I led a digital innovation lab focusing on UX/UI POCs, reusable componentry/MFEs, and stream processing.
Senior Vice President – Digital Originations & Financial Wellness 2018-2021
Crafted a comprehensive retail/consumer banking strategy centered around contextualized selling (insights, recommendations, empathy selling) and implemented various digital lending experiences.
NATIONWIDE BANK (a division of Nationwide Mutual Insurance), Columbus, OH 2016-2017
Vice President and Chief Product Officer 2016-2017
Directed digital marketing and operational strategies across Consumer and Commercial products. I discontinued unprofitable product lines while launching a new student loan partnership, all while serving on the Bank’s committees (Balance Sheet, Risk, ALCO, etc.) and reporting to the Bank President.
DISCOVER FINANCIAL SERVICES, Riverwoods, IL 2010-2016
Director, Rewards Marketing, eWallets/Mobile Payments, and Benefits & Services 2014-2016
Launched programs in Apple Pay, Android Pay, Samsung Pay, PayPal, Hyundai/Kia, and Starbucks, implementing Pay With Rewards and Card-Linked Offers. I managed supplemental card benefits and services such as price protection and travel insurance.
Director, Business Development & Corporate Partnerships 2010-2014
I played a pivotal role in launching Discover into private-label, cobrand, agent banking, subprime, and affinity markets, incorporating innovative approaches in the process.
ENOVA FINANCIAL (division of CashAmerica), Chicago, IL 2008-2010
Director, Marketing (online and offline)
Led Brand and Direct Response Marketing for US and international markets for an online subprime lender, furthering my expertise in digital marketing.
DISCOVER FINANCIAL SERVICES, Riverwoods, IL 2004-2008
Senior Manager Credit Ops/Acquisition (new acquisition fraud, lending partnerships, cross-sells)
Led a team of BAs & Project Managers to create new ID Theft detection strategies, including a neural-net fraud-detection platform with ID Analytics; launched a $30MM/year lending partnership with HSBC/Capital One.
LEAGUEMINDER (online startup), Swarthmore, PA 2002-2004
Tech Lead, Director of Marketing & Operations
Served as the lead developer and Head of Marketing for an online startup focused on athletic league scheduling, combining my technical skills with marketing innovation.
Various technology consulting boutiques, Malvern, PA and Wilmington, DE 2000-2004
Tech Architecture Consultant, Director of Client Services, Full-stack Coder/Developer
MBNA AMERICA (now BANK OF AMERICA), Wilmington, DE 1997-2000
Leadership development rotations, Consumer Lending POC team, Internal Consultant, Corporate Initiatives.
Personal Information
- Married with two children, live outside Cleveland, OH
- B.S. Business Administration from Georgetown University with a double major in Finance and Accounting
- Certified Scrum Product Owner
- Play or have played 20+ musical instruments
- Volleyball player and golfer
- Recipient of the OCA Corporate Achievement Award
- Roundtable member of the White House Initiative on Asian Americans and Pacific Islanders
- Recipient of NQAPIA's Community Catalyst Award
- Gallup StrengthsFinder profile
- Ideation
- Relator
- Achiever
- Analytical
- Includer
- Woo
- Positivity
- Input
- Learner
- Individualization
- Myers-Briggs personality profile (ENTP)
My leadership style
Execution that Inspires Action
Leadership that Unleashes Potential
Strategy that Frees Imagination
Bias for Action – I have a get-it-done attitude that reflects my leadership style, setting an example through my actions as I navigate my career path. Focus – it’s easy to say “Yes” but hard to say “No,” and I will ensure I establish clear priorities for the team, fostering innovation in our digital marketing efforts. Accountability – you'll quickly learn that "Gets Things Done" is the first thing you'll hear about me and my team. Delivering – I excel at implementing what “we” want, not just what “I” want, aligning our goals with the broader vision.
Strategy that Frees Imagination
Leadership that Unleashes Potential
Strategy that Frees Imagination
Expertise – I aspire to be a knowledgeable subject expert in all areas under my domain, especially in the evolving field of digital marketing. Vision – I will share with my team the broader dream and ambitious goals that drive our career path and motivate us to come to work every day. Inspiration, Imagination, Integrity – I will define two key aspects for my team: what’s achievable within our innovative projects and what’s appropriate in our approach. Optimism – I will be recognized for my positivity and passion, leading with high energy as part of my leadership style, much like Jonas Vernon Ng.
Leadership that Unleashes Potential
Leadership that Unleashes Potential
Leadership that Unleashes Potential
Empowerment – I will unlock the potential of my team by trusting and empowering them to navigate their career path effectively. Honesty – my team will follow my leadership style more closely when I am open and honest with them. Authentic Self – I will remain true and genuine to my personality, culture, and upbringing, which fosters innovation in our approach. Recognition – I will take less than my fair share of the credit while accepting more than my fair share of the blame. Renown – celebrating and touting the accomplishments of my team will be one of my core focuses, much like Jonas Vernon Ng emphasizes in his leadership principles. Audacious – I will demonstrate the boldness and political courage to be a change agent, despite the obstacles and setbacks we may face. Mentorship – I will provide advice, coaching, SMART feedback, and course correction when needed to support my team’s growth.